Shipping policy
Free shipping, duties included.
Every Casavono order ships free of charge, worldwide. Any import duties and taxes are already included in the price you pay at checkout, so there is nothing extra to pay on delivery.
Made to order
Each mural is produced specifically for you once your order is placed. Your mural is printed and shipped within 1 to 2 business days. During the holiday season, production can take up to 5 business days.
Delivery times
Once shipped, estimated delivery is:
- United States and Canada: 2 to 3 business days
- United Kingdom and the European Union: 1 to 2 business days
- Australia, New Zealand and the rest of the world: 3 to 5 business days
These are estimates. Total time from order to doorstep is usually under a week, production included. Delivery can occasionally take longer during peak periods or due to customs handling.
Tracking
You will receive a shipping confirmation email with a tracking link as soon as your order leaves our facility. You can also track your order any time at casavono.com/apps/track123.
Wrong address
Please check your shipping address carefully before confirming your order, including the postcode or ZIP code: carriers deliver according to the postcode. We ship to the address entered at checkout. Casavono cannot be held responsible for an order that is delivered to the wrong place, delayed, lost or returned because the address provided was incorrect or incomplete, and any new shipment in that case is at the customer's expense. If you notice a mistake, contact us at contact@casavono.com right away: we can correct the address free of charge as long as your order has not shipped.
Questions about your delivery? Email contact@casavono.com.